Anne Rice on what happened to her city of New Orleans

Almost as soon as the cameras began panning over the rooftops, and the helicopters began chopping free those trapped in their attics, a chorus of voices rose. "Why didn't they leave?" people asked both on and off camera. "Why did they stay there when they knew a storm was coming?" One reporter even asked me, "Why do people live in such a place?"

Then as conditions became unbearable, the looters took to the streets. Windows were smashed, jewelry snatched, stores broken open, water and food and televisions carried out by fierce and uninhibited crowds.

Now the voices grew even louder. How could these thieves loot and pillage in a time of such crisis? How could people shoot one another? Because the faces of those drowning and the faces of those looting were largely black faces, race came into the picture. What kind of people are these, the people of New Orleans, who stay in a city about to be flooded, and then turn on one another?

Well, here's an answer. Thousands didn't leave New Orleans because they couldn't leave. They didn't have the money. They didn't have the vehicles. They didn't have any place to go. There the poor, black and white, who dwell in any city in great numbers; and they did what they felt they could do - they huddled together in the strongest houses they could find. There was no way to up and leave and check into the nearest Ramada Inn.

What's more, thousands more who could have left stayed behind to help others. They went out in the helicopters and pulled the survivors off rooftops; they went through the flooded streets in their boats trying to gather those they could find. Meanwhile, city officials tried desperately to alleviate the worsening conditions in the Superdome, while makeshift shelters and hotels and hospitals struggled.

And where was everyone else during all this? Oh, help is coming, New Orleans was told. We are a rich country. Congress is acting. Someone will come to stop the looting and care for the refugees.

And it's true: eventually, help did come. But how many times did Gov. Kathleen Blanco have to say that the situation was desperate? How many times did Mayor Ray Nagin have to call for aid? Why did America ask a city cherished by millions and excoriated by some, but ignored by no one, to fight for its own life for so long? That's my question.

I know that New Orleans will win its fight in the end. I was born in the city and lived there for many years. It shaped who and what I am. Never have I experienced a place where people knew more about love, about family, about loyalty and about getting along than the people of New Orleans. It is perhaps their very gentleness that gives them their endurance.

They will rebuild as they have after storms of the past; and they will stay in New Orleans because it is where they have always lived, where their mothers and their fathers lived, where their churches were built by their ancestors, where their family graves carry names that go back 200 years. They will stay in New Orleans where they can enjoy a sweetness of family life that other communities lost long ago.

But to my country I want to say this: During this crisis you failed us. You looked down on us; you dismissed our victims; you dismissed us. You want our Jazz Fest, you want our Mardi Gras, you want our cooking and our music. Then when you saw us in real trouble, when you saw a tiny minority preying on the weak among us, you called us "Sin City," and turned your backs.

Well, we are a lot more than all that. And though we may seem the most exotic, the most atmospheric and, at times, the most downtrodden part of this land, we are still part of it. We are Americans. We are you.

MORE here. "Interview with a Vampire" Author Anne Rice's forthcoming novel is "Christ the Lord: Out of Egypt.")